Keep patients engaged and loyal to your practice
Running a busy practice while building strong patient relationships can be challenging. Our patient communication platform, Echo, simplifies conversations with automated tools for text, email, and marketing—helping you stay connected and keep your schedule full.
You deserve a platform that makes building relationships with your patients easy.
Echo’s two-way texting, email or text campaigns, and automated review requests allow you to easily build rapport with patients and turn them into loyal advocates for your practice.
Two-way texting
Connect directly to patients and allow them to respond to confirm appointments, address questions, and discuss treatment plans for a seamless experience.
Email and Text Campaigns
Keep patients engaged and informed on your latest offers, targeted educational series, monthly newsletters, holiday hour updates, and more.
Automated Review Requests
Help happy patients share their experiences and leave 5-star Google reviews, turning them into advocates and boosting your online reputation.
Engage and communicate with your patients seamlessly
Keep patients engaged and involved in their care with an easy-to-use engagement tool that personalizes their experience and fits seamlessly into your workflow.
- Two-way text and email patients to keep patients engaged with your practice.
- Ensure new patients keep their appointments with timely confirmations and reminders.
- Keep patients coming back with automated recall campaigns.
Keep your schedule full with easy appointment confirmations & reminders
Improve schedule adherence with customizable automated reminders and a unified calendar view that provides a snapshot of your upcoming appointments.
- Customize templates or create your own automated appointment confirmation messages.
- Reduce the risk of no-shows with higher open rates for SMS text messages.
- View all upcoming appointments with the unified calendar for patient-initiated bookings, recurring appointments, and more.
Re-engage former patients with automated recall campaigns
Instead of letting patients fall off your schedule for good, use automated recall campaigns to re-engage with those you haven’t seen recently—before they look for care elsewhere.
- Choose from criteria like “no upcoming appointments” or patients “overdue by six months” to trigger recall campaigns.
- Set it and forget it—Echo works to fill your schedule once your campaign is live.
- Personalize messages so patients feel they’re receiving individual attention.
See Inception in Action
Eickhorst Family Chiropractic
Royal Family Dentistry
What our clients say
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We've compiled the answers to your most common questions to help you make an informed decision. If you need more details or have additional questions, our experts are here to assist you.
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Are you ready to grow your practice?
You deserve the opportunity to grow, to build a practice that thrives, and to make an even bigger impact on the lives of your patients. You don’t need to be a marketing expert. We’ve got that covered, so you can focus on what matters most.